curl --request POST \
--url https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve"
headers = {"Authorization": "Bearer <token>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"source": "<string>",
"cashier_id": "<string>",
"order_id": "<string>",
"customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"account_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"manager_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"approved_by": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"transaction_owner": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"gate_id": "<string>",
"gate_name": "<string>",
"payment_data": {},
"amount": "<string>",
"currency": "<string>",
"account_amount": "<string>",
"usd_amount": "<string>",
"exchange_rate_usd": "<string>",
"proof_reference": "<string>",
"proof_url": "<string>",
"type": "<string>",
"status": "<string>",
"customer_view": true,
"comment": "<string>",
"create_time": "2023-11-07T05:31:56Z",
"update_time": "2023-11-07T05:31:56Z",
"approve_time": "2023-11-07T05:31:56Z",
"decline_time": "2023-11-07T05:31:56Z",
"account_currency": "<string>",
"fx_rate_applied": "<string>",
"related_transaction_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"account_login": "<string>",
"manager_name": "<string>",
"approved_by_name": "<string>",
"transaction_owner_name": "<string>",
"chargeback_of": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"payout_provider": "<string>",
"payout_status": "<string>",
"payout_reference": "<string>",
"payout_attempt": 123,
"payout_submitted_at": "2023-11-07T05:31:56Z",
"payout_completed_at": "2023-11-07T05:31:56Z",
"payout_failure_reason": "<string>"
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>"
}
]
}Force Resolve Payout
Operator escape hatch (F06): force a stuck submit_failed/timeout payout
to terminal failed and re-credit the customer (CORRECTION_IN). Permissioned
(send_withdrawal_payout) + customer-scope enforced. Idempotent via
_recredit_failed_payout’s idem_tag.
An approved gateway withdrawal debits the balance at send while payout_status stays in-flight; an ambiguous PSP outcome flips it to submit_failed(timeout) — a money-debited limbo where retry/decline/re-approve all 409. When the reconciler can never auto-resolve the row (PSP keeps returning non-terminal, or the connector is gone), this is the only path that returns the customer’s money.
Re-credit is EXACTLY ONCE: _recredit_failed_payout no-ops when a CORRECTION_IN
with this idem_tag already exists, the row is taken FOR UPDATE, and the only
valid source state is submit_failed (a second call lands on terminal failed
and 409s before any second credit). idem_tag pins the attempt so the credit
is keyed to the attempt that was actually debited.
curl --request POST \
--url https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve"
headers = {"Authorization": "Bearer <token>"}
response = requests.post(url, headers=headers)
print(response.text)const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve"
req, _ := http.NewRequest("POST", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.{your-broker}.slate-labs.com/transactions/{tx_id}/payout/force-resolve")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"source": "<string>",
"cashier_id": "<string>",
"order_id": "<string>",
"customer_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"account_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"manager_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"approved_by": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"transaction_owner": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"team_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"gate_id": "<string>",
"gate_name": "<string>",
"payment_data": {},
"amount": "<string>",
"currency": "<string>",
"account_amount": "<string>",
"usd_amount": "<string>",
"exchange_rate_usd": "<string>",
"proof_reference": "<string>",
"proof_url": "<string>",
"type": "<string>",
"status": "<string>",
"customer_view": true,
"comment": "<string>",
"create_time": "2023-11-07T05:31:56Z",
"update_time": "2023-11-07T05:31:56Z",
"approve_time": "2023-11-07T05:31:56Z",
"decline_time": "2023-11-07T05:31:56Z",
"account_currency": "<string>",
"fx_rate_applied": "<string>",
"related_transaction_id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"account_login": "<string>",
"manager_name": "<string>",
"approved_by_name": "<string>",
"transaction_owner_name": "<string>",
"chargeback_of": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"payout_provider": "<string>",
"payout_status": "<string>",
"payout_reference": "<string>",
"payout_attempt": 123,
"payout_submitted_at": "2023-11-07T05:31:56Z",
"payout_completed_at": "2023-11-07T05:31:56Z",
"payout_failure_reason": "<string>"
}{
"detail": [
{
"loc": [
"<string>"
],
"msg": "<string>",
"type": "<string>"
}
]
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
Response
Successful Response